S’il vous plaît, Ne me quitte pas

Gardez vos clients de s’écouler avec ses concurrents. Une relation fournisseur-client est comme un mariage. Au début, vous, le vendeur, a sorti le grand jeu pour gagner le coeur (et le portefeuille) de vos clients. Mais maintenant que vous les avez, ne prenez pas pour acquis qu’ils vont rester avec vous. Comme un mariage, ces [...]

Please, Don’t Leave Me

Keep your clients from running off with competitors. A vendor-client relationship is like a marriage. In the beginning, you, the vendor, pulled out all the stops to win the hearts (and pocketbooks) of your clients. But now that you have them, don’t take for granted that they’ll stay with you. Like a marriage, those relationships [...]

Health Care: You Are Not the Customer (David Goldhill)

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Fastcardtech.com Customer Review of the Pinphone 3GS

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The Customer is Always Right

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Guidelines to being a Customer – Know WTF you’re talking about or want! (Part 1)

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Project: Rant – RANT 011: Dear Paper Customer Guy

Don’t worry, we’ll deliver your paper no later than 4:20 pm! Actor: Ben Wolfe. Segnala presso: