Archive for August, 2010

How to Listen to Your Customers: How to Listen

HOW TO LISTEN Saying that you want to listen to your customers is a nice first step, but not enough. All communications have two ends, sender and receiver. And unless the sender sends, it wouldn’t matter if the receiver had ears the size of Frisbees. Here’s what has to happen: Segnala presso:

How Search Has Changed Your Business – 3

How Search Has Changed Your Business The Keys to an Effective Search Strategy To incorporate search into your organization: Segnala presso:

How to Listen to Your Customers: Every Customer is A Candidate for Respect

HOW TO LISTEN TO YOUR CUSTOMERS The universal truth is that customers want to be respected. Disrespect their time by making them wait unnecessarily, and you have committed an unforgivable personal affront. Disrespect their intelligence by making hokey offers, and boy, the game is on. Disrespect a customer by offering shoddy service or product, and [...]

How Search Has Changed Your Business – 2

How Search Has Changed Your Business Doesn’t Google Show the Most Relevant Sites to Searchers Without My Input? I was recently talking to Wired magazine senior writer Steven Levy (pre- viously the senior technology editor for Newsweek), who’s been spending a lot of time at Google researching his book, Searching for Google.6 Levy doesn’t believe [...]

How Search Has Changed Your Business – 1

How Search Has Changed Your Business Twenty years ago, the World Wide Web as we know it today didn’t exist. Ten years ago, only early technology adopters used search engines, and Google was a struggling young upstart. Now, over 50 percent of on- line Americans use search engines every day and over 90 percent of [...]

Marketing in the Age of Google: Preface

When I worked at Google, I talked to thousands of business owners seeking my help and advice. To them, Google was somewhat of a black box. They knew that organic search (the unpaid result set) was impor- tant, but they had no idea how to use search data and customer acquisi- tion from organic search [...]

Bill Hicks on Marketing

Bill Hicks Video Rating: 4 / 5 Segnala presso:

The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, 2nd Edition

The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, 2nd Edition ISBN13: 9780470547816 Condition: New Notes: BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed For [...]

Search Engine Marketing Strategy

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The Perfect Marketing Strategy

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